Refund & Cancellation Policy

---

At Ktwo.ai, client satisfaction is our top priority. We understand that every business has unique needs, so we work closely with each client to create personalized solutions that meet their expectations.

As part of our commitment to transparency and flexibility, all refund and cancellation terms will be discussed and tailored during your initial consultation. These terms will be clearly outlined in the individual contract we create for your business. We believe in the value of our services, and if we do not deliver on the specific outcomes agreed upon in your contract, we are happy to discuss refunds or other remedies. Our goal is to ensure that we meet or exceed your expectations, and we will work with you to adjust our services to achieve that.

While we are generally lenient in our approach, we ask that clients communicate any concerns so that we can make adjustments before resorting to cancellations or refunds.

If you have any questions or inquiries, please contact us at support@ktwo.ai.